Frequently Asked Questions

Check for the most frequently asked questions here on all Direct Orders from Liz’N Health. If you still need help then please contact us at info@liznhealth.com

Ordering

After your order has been processed, please allow 3-5 days for your order to arrive (varies by location). (However, *PLEASE* make sure your shipping address information is entirely correct to ensure a faster, safer delivery!)

Returns

WE CANNOT ACCEPT ANY RETURNS WITHOUT PRIOR AUTHORIZATION.

To arrange for a return, email our Customer Service department for an authorization number at info@LizNHealth.com. The following conditions must be complied with: · All returns must be accompanied by a copy of your invoice and a reason for the return. · Merchandise must be returned in its original unopened container, unmarked, and properly packaged. · Any opened packages or used products are not returnable. · Returned products must have been purchased within the previous thirty (30) days. Any returns past thirty (30) days are subject to a restocking fee. · Shortages or errors in shipments must be reported within seven (7) days of invoice date to issue credit (if applicable). · Shipping charges will apply on all returns.

If you received damaged merchandise, please retain the box, packaging and all contents and contact us as soon as possible.

We stand behind our products and will replace them.

Shipping

We ship worldwide.